Company Overview

We are a rapidly growing machine learning and analytics firm that combines corporate transformation expertise with startup agility to create innovative digital solutions for large enterprise clients. Our 60-person team is collaborative, high-performing, and focused on delivering measurable value through technology and data.

About the Role

We are seeking a Business Partner – Technical Consulting to act as a strategic advisor and coach for our forward-deployed technical teams.

This role is focused on enabling technical professionals—such as Data Scientists and Machine Learning Engineers—to operate effectively within complex client environments. You will not manage technical output directly, but instead address the human, organizational, and political dynamics that impact delivery success.

You will serve as a critical bridge between technical excellence and client-side realities, ensuring that consultants are equipped to navigate stakeholder complexity, maintain performance, and sustain long-term engagement.

This is a high-impact, advisory role with direct influence on team effectiveness, retention, and client outcomes.

Key Responsibilities

Consultant Advocacy & Coaching

Work closely with technical consultants in 1:1 settings to help them navigate challenging client stakeholders and environments.
Coach teams on how to communicate complex ideas effectively, build influence, and convert resistance into alignment.

Stakeholder Navigation & Influence

Support consultants in understanding and navigating client-side dynamics, including informal power structures and decision-making processes.
Provide guidance on how to position ideas, manage expectations, and engage stakeholders strategically.

Cross-Functional Mediation

Act as a neutral intermediary between commercial teams (e.g., Key Account Managers) and delivery teams.
Ensure that business objectives are balanced with team sustainability, protecting the integrity and well-being of technical staff.

Performance & Attrition Risk Management

Identify early signs of burnout, disengagement, or frustration within teams.
Proactively intervene to address issues before they impact performance or lead to attrition.

Technical Communication & Delivery Effectiveness

Support consultants in diagnosing why technical ideas may not be accepted or adopted.
Provide feedback on communication, framing, and delivery approaches to improve impact and adoption.

Capability Development & Training Coordination

Identify knowledge gaps and development opportunities across technical teams based on recurring challenges and performance patterns.
Coordinate and oversee targeted training sessions to address these gaps, ensuring alignment with business needs and delivery objectives.

Qualifications & Experience

• 5 years of experience in consulting, organizational coaching, people operations, or similar advisory roles.

• Experience working closely with technical teams (e.g., data, engineering, or product) in client-facing environments.

• Mandatory experience working within software and technology environments.

• Proven ability to navigate complex stakeholder environments and organizational dynamics.

• Strong interpersonal and coaching skills, with the ability to influence without formal authority.

• Fluency in English (written and spoken).

• Experience in high-performance, high-pressure environments (e.g., consulting, tech, or startups) is strongly preferred.

Ideal Candidate Attributes

• High emotional intelligence with the ability to understand and manage interpersonal dynamics.

• Strong communication skills, capable of translating between technical and non-technical stakeholders.

• Trusted advisor mindset with a focus on enabling others to succeed.

• Resilient, composed, and pragmatic under pressure.

• High ownership and accountability, with a proactive approach to problem-solving.

• Ability to operate effectively in fast-paced, ambiguous, and evolving environments.